Frequently Asked Questions

Absolutely. You’ll deal with the same person every time — no call centres or rotating drivers. This ensures consistency, familiarity with your site, and fewer mistakes.

We primarily operate across Essex and Suffolk, but we deliver anywhere in mainland UK for customers needing regular or urgent service.

Yes — depending on availability, we offer same-day delivery for time-sensitive consignments. It’s best to call as early in the day as possible to book a slot.

We use a clean, well-maintained van with proper load securing, no bulk mixing, and hand loading. Fragile or high-value items are always handled with care. All goods are insured, with Goods-in-Transit insurance up to £5,000

Yes — you’ll receive direct confirmation from us when your delivery is complete. For transparency, we also record key journeys on video for internal tracking. And you can access our online tracking system - at no extra cost.

We mainly serve manufacturers, suppliers, and industrial businesses — anyone who needs reliable delivery with personal service.

Pricing is quote-based depending on distance alone — but always clear and competitive. There are no hidden charges, and jobs are billed per job, not per parcel. For further details see our Price List, (opens in a pop-up window). We'll deliver up to 500 Kg's, and 2 Metre in length, and whether your consignment is 5KG or 500KG the price is the same.

Just call (077 888 211 21) or email (lee@venture-logistics.co.uk) with what you need moved, where it’s going, and when — we’ll confirm availability, pricing, and get it booked. No long contracts or paperwork required.

Yes — we’re happy to provide references. One of our regular clients, Hotel Lock & Safe in Colchester, is available for contact - nbaxter@hotellockandsafe.co.uk